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Guide to Choosing an Appointment Reminder Software Regardless of the type of service business you have, it is important to ensure clients are honoring their appointments. Missed appointments usually mean lost revenues. Moreover, the productivity of your business will be impacted negatively if clients are canceling their appointments at the last minute. Increase in surprise gaps leads to increased costs when you have to rebook clients and follow up calls. Businesses have to deal with missed appointments on a regular basis. A recent study shows that business owners in medical, beauty, restaurant and other service industry experience about 37% of no-shows. When there are multiple missed appointments in your business during the week, you are likely to lose hundreds of dollars. When these losses are added up, they can range in the $30,000 range over year. This is enough revenue to pay a full time employee. Businesses owners should do everything possible to reduce missed appointments at their businesses. What You Can Do To Stop Missed Appointments According to research, postcards, emails, texts and phone calls can reduce no-show rates. However, these methods are costly and challenging for most small businesses. To keep revenue levels high and maintain employee productivity, it is important to look for a better solution. An appointment reminder software is one of the best solutions you can opt for. The best appointment reminder software to use is one that will allow customers to easily edit their appointments. It is also important to go for a software that can automatically send reminders to clients as their appointment date approaches. If clients do not show up for appointments, the software should also potentially have a penalty.
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Whether you have a dental practice, spa, beauty salon or any other service business, it is important to look for an appointment reminder software that is easy to use. You can choose either a standalone program or a comprehensive practice management application that has the features you need. It’s important to do your research well to find the right appointment reminder software for your business. One of the important features you should consider is the workflow.
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Workflow for Your Appointment Reminder Application Consider the workflow of your business to know whether a particular appointment reminder software will be right for you. Talk with your office manager, IT specialist and one of the employees that deal with clients on a daily basis to know what features will be essential in the program. Check your business workflow and identify the specific points where different employees will need to use the appointment reminder. If you already have a workflow software in your office, look for an appointment reminder software that can be integrated with it.

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